Once you receive your parcel, you can ask for the return or exchange within 14 days you received the products. The products must be returned in their original condition, undamaged and in the original packaging.
If you would like to return or exchange a product, please inform us by e-mail: firstname.lastname@example.org. Don’t forget to inform us about the reason for your return. You are responsible for the shipping costs. Please make sure that you get a shipping receipt from the post office you are sending from, so you can prove that you actually sent the package.
When we received the package in the original state, the amount paid will be refunded within 30 days.